TTEC Canada is the winner of the Business Intelligence Group 2022 for the organization of the year

Recognition for excellence in customer service

DENVER, May 26, 2022 / PRNewswire / – TTEC Holdings, Inc. (NASDAQ: TTEC), one of the world’s largest innovators of technology and services in the field of technology and services for integrated digital CX solutions, announced today that it has been named the organization of the year in 2022 Awards for Excellence in Customer Service presented by Business Intelligence Group v Canada.

TTEC is a valued partner that helps brands build strong relationships with customers and clients. As a trusted consultant, TTEC offers a fully integrated approach to CX technology and support services, including the flexibility to complement existing teams.

“TTEC is excited to be recognized as a leading organization and partner in providing exceptional employee and customer experience across the board Canada,” he said Regina Paolillo, Chief Operating Officer of TTEC Global. “We recognize that every customer interaction is an opportunity to deliver an outstanding experience, and we have built our success on a deep commitment to delighting our customers and their customers.”

“Professional service professionals and suppliers have had to make significant changes to adapt to our evolving world,” he said. Maria Jimenez, Head of Nominations in the Business Intelligence Group. “We are honored to recognize TTEC as they set an example and make real progress in improving the daily lives of so many people.”

Awards for excellence in customer service celebrate those who win by supporting their own customers and those who develop tools to help others find success. The awards were given to consultants, external partners and technology providers for top performance in the last 12 months. Additional TTEC awards include:

  • TTEC Canada for External Partner of the Year
  • Iffata Nakkada for Flight Manager

About TTEC

TTEC Holdings, Inc. (NASDAQ: TTEC) is one of the largest global innovators of CX (customer experience) technology and services for CX digital transformation. The company offers leading-edge CX technology and operational CX orchestration on a large scale through its cloud-based CXaaS (Customer Experience as a Service) platform. TTEC solutions that serve iconic and disruptive brands are enterprise-wide, touch every virtual channel of interaction, and enhance every step of the way for the customer. Using next-generation digital and cognitive technology, Digital Business designs, builds and manages multi-channel contact center technology, messaging, CRM, automation (AI / ML and RPA) and analytics solutions. Engage provides digital customer collaboration, customer acquisition and growth, content moderation, fraud prevention and data logging solutions. Founded in 1982, the CX’s unique obsession with excellence has earned it the leading NPS results for customers around the world. The company’s nearly 62,000 employees operate on six continents and combine technology and humanity to deliver satisfied customers and differentiated business results. To learn more, visit us at https://www.ttec.com

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